REGISTERED OFFICE AND TRADING ADDRESS
www.rainbownation.co.uk and associated mobile applications are owned and
operated by Rainbow Nation LTD. (“us”, “our” or “we”)
The Site www.rainbownation.co.uk
Services include but are not limited to Rainbow Talks, Rainbow Nation social media platforms, Our Comfort Queen and third-party partnerships.
Our primary address:
Rainbow Nation LTD.
45 Fitzroy Street,
The type of information we collect:
We receive, collect and store any information you enter on our website or provide us within any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect information:
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, share and disclose your personal information:
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with you:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
You have the following rights in regard to your Data:
Right to access – to request copies of the information we hold about you. If we provide you with this information you will not be charged unless your request is “manifestly unfounded or excessive”. Where we are permitted by law to do so, we can refuse your request. If your request is refused you will be provided with the reasons for which.
Right to correct- If your data is inaccurate or incomplete you have the right for data to be rectified
Right to erase- you may request to have your data to be removed or deleted from our systems, subject to relevant GDPR laws.
Right to restrict our use of your Data- to “block” us from the use of your data or limit ways in which this may be used, subject to relevant GDPR laws.
Right to data portability- to request your data be copied, moved or transferred.
Right to object: to object to the use of your data by us including where it may be used for our legitimate interests.
Questions and contact information:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us a mail to Silverstream House, 45 Fitzroy Street, London, England, W1T 6EB
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
To provide a great experience for your visitors and customers.
To identify your registered members.
To monitor and analyse the performance, operation and effectiveness of this site.
To ensure this platform is secure and safe to use.
You can check which cookies are used by using Chrome's built-in cookie view. While in incognito mode, click the Secure icon next to the URL bar and then select Cookies. For any more information please contact us at